Frequently asked questions
Every answer is open and visible, no accordions to expand and no sign-up required. These are the same answers the smart assistant in the corner gives, from one source.
How much does it cost?
Signing up and the media kit are free. The FromDemo service is paid: an animation clip for your song together with a launch package and a month of GigFlow, at a launch price of 1,300 ILS including VAT, instead of 2,900 ILS. There is no payment on the site: after an order, payment is arranged by email, and you will not be charged without your explicit approval. The animation clip starts on WhatsApp with a free 15-second sample, and you pay for it by bank transfer only after you approve the sample.
What do you get with Plugger?
A media kit for your song: a press release draft built only from the details you gave, two images in the format stations and journalists ask for (a square cover and a wide background), and a smart link: one page for the song with the cover, credits, lyrics, press release and buttons for every platform. In addition, through GigFlow you can open a stage profile for venues looking for live acts.
What does Plugger not do?
Three things: we do not send songs to radio and press, we do not upload to Spotify and the streaming services (that needs a digital distributor), and we do not promise airplay or gigs. You send the materials you prepared yourself, wherever you choose.
How does it work?
You paste a link to the song from Spotify or YouTube, and the details fill themselves in. You complete credits, lyrics, a few words about you and the song, and upload a cover and a photo. You get a press release draft, images at the right size and one song page to share, and you see how many people opened the page and what they clicked.
What do I need to prepare?
High-resolution square cover art (3000 by 3000 pixels also covers the streaming requirements), full credits, the lyrics, a few words about you and the song, a press photo with a photographer credit, and contact details. If something is missing you can start without it and fill it in.
Do you send the song to radio and press?
No. Plugger does not distribute music and does not send songs to stations or journalists. What we do is prepare the materials you are asked for: a press release, images at the right size and one song page. Where to send them is your decision.
Do you guarantee airplay or gigs?
No, and nobody genuinely can. The editor decides what gets played, and the venue decides who gets booked. Anyone promising you that up front is selling you something else. We make sure your materials are organized and ready.
Does this also upload to Spotify?
No. Uploading to Spotify and Apple Music goes through a digital distributor like DistroKid or TuneCore. Do it early: Spotify asks to receive a song at least seven days before release. Once the song is up, the smart link gathers the buttons for every platform on one page.
Is there PR included?
No. A PR agency approaches editors for you and follows up over time, and that is a different service. Plugger prepares the materials every such approach needs, whether you reach out yourself or through someone else.
How do I know what is happening with the song page?
In your personal dashboard. Every smart link has a count of how many times the page was opened and which buttons were clicked, by platform. It is a real count from the system, not an estimate. It does not identify who the visitor was.
What is the smart link?
One page per song you can send anywhere: the cover, press release, credits, lyrics and buttons for every platform, with its own count of views and clicks. Useful both with media and with your audience.
What is GigFlow and how do I join?
GigFlow is the part of Plugger for live shows: an artist opens a stage profile, and venues looking for acts can reach out. Venues register for free, and artists join a waitlist and are invited gradually. There is no promise of gigs, the decision is always the venue's. The address: plugger.co.il/gigflow.
Will there be an animation clip for the song?
Yes. Through FromDemo you can order an animated music video for the full song, starring your own illustrated character and synced to the beat, together with a launch package (3 reels, images for posts and a communique for radio), at a launch price of 1,300 ILS including VAT, instead of 2,900 ILS. It starts on WhatsApp, from the button in the services section of the home page: you send the lyrics and a photo, get a free 15-second sample, and pay by bank transfer only after you approve it.
When does the new platform go live?
We are building it now, and access will open gradually to waitlist members. There is no exact date yet, and we are not inventing one. People on the list hear first.
I want early access
Great. The waitlist gives early access, updates before everyone else, and a chance to shape how the product actually works.
Do I need an account to join the waitlist?
No. A first name and an email, that is all. Joining does not open an account and does not commit you to any payment, and you can remove yourself at any time through the link in every email.
Is this right for an artist just starting out?
Yes, that is exactly who it was built for. Someone releasing a first song usually does not know what they will be asked for, or in what format. Plugger arranges that around the song, without you having to design or guess.
Can I talk to someone?
Fastest: hello@pluggerhub.com, and real people read it. There is also a form on the contact page. For accessibility: the accessibility coordinator, Ido Shivyon, +972-58-778-5623.
What happens to my details?
Kept by us, not sold and not passed on for advertising. Exactly who receives what is written in the privacy policy, in plain language, and it is a closed list. Want it deleted? One email to hello@pluggerhub.com and it is done.
Did not find your question?
Ask the smart assistant in the corner of the screen, or write to us. Every message is read by a person.